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Delivery Information


SHIPPING METHODS

THE CIGAR POLYZOS cooperates with ACS Courier with nationwide coverage, for the immediate, safe and reliable shipment of the products to you.

  After completing the order, the shipment is made according to the delivery times described below.

PRODUCT DELIVERY TIMES

In-stock items take 2-3 business days to be delivered.

Products that are not immediately available take 4-5 working days.

Products marked 'upon order' take up to 15 working days to be delivered.


When the order is complete and ready to ship, we deliver:

Within 24 hours in Attica and in all cities of mainland Greece, as long as the order is sent by 14:00 of the previous day
Within 3 days in the rest of Greece
In remote and inaccessible areas, the delivery time can reach up to 5 days.


*delivery times may vary as they are affected by weather conditions, courier workload and the ability of the courier's destination service outlet to process the package


Orders completed by 14:00 are dispatched the same day.
Orders completed after 14:00 are dispatched the next working day.
Orders completed on Thursday (after 2:00 p.m.) and Friday (before 2:00 p.m.) are dispatched on Friday with the possibility of receiving it on Saturday (next day) from the nearest ACS courier store or delivery to your place next Monday.
Orders completed on Friday (after 14:00), Saturday and Sunday are dispatched the next working day (Monday)

SHIPPING CHARGES

For orders over €95 shipping costs are FREE.

We do NOT offer free shipping on any amount for pipe tobacco and rolling tobacco orders.

Shipping costs are:

              €2.50 for shipments within the Prefecture of Attica
              €3.50 for shipments outside the Prefecture of Attica
              €5.00 for shipments to Inaccessible areas
 
 CASH ON DELIVERY

Cash on delivery costs are €2.50


PAYMENT METHODS

1) Cash on delivery, i.e. payment in cash upon delivery of the order, with an additional service charge of €2.50

For orders with a total value of more than €500, payment by cash on delivery can only be made upon collection from the nearest ACS courier service store and payment must be made by debit or credit card.

For orders with a total value of more than €1.500, payment by cash on delivery is not available

2) By depositing the value of the order to one of the following bank accounts:

     PIRAEUS BANK: GR20 0172 0500 0050 5001 2093 719

     EUROBANK: GR48 0260 2860 0001 5020 0205 534

     ALPHA BANK: GR76 0140 1240 1240 0232 0002 895


Beneficiary of Accounts: A. POLYZOS AND SIA OE (Α. ΠΟΛΥΖΟΣ ΚΑΙ ΣΙΑ ΟΕ)


To complete the order through a bank account, the customer should proceed to deposit the entire amount into one of THE CIGAR POLYZOS accounts and then send an email to info@the-cigar.gr stating the name of the depositor, the order code, the bank you chose, as well as the deposit date, otherwise processing may have delays.

3) By debit or credit card, through the Eurobank payment environment.


Clarifications of shipment

**Currently our company does not ship tobacco and cigar products outside of Greece.


Our target

It is to reduce the hassles, simplify the shipping process and take full responsibility for the delivery of your small and large orders to your place. For additional information contact us at 2103603725 or through the contact form on our website.